Customer Reviews

Linda Tock

Very good work, kept me informed on the progress of my repair. Car was nicely detailed when I picked it up. Would definitely recommend.


Auto Collision & Glass was very efficient and helpful with anything I needed. Bring me to Enterprise for my rental. Fixing a loose windshield washer line fitting. Always quickly and they cleaned my car when everything was fixed on my vehicle. Much better than the Del.a Son.c interior I've gotten. Much appreciated!


In for pictures for a new auto insurance policy. Was in and out. Friendly service.

Chris Fearby

Best around, always polite and great service in a timely fashion.

John Huebschmann

This was my 2nd experience with them. They do a great job. Car looks as good as new. They kept me informed throughout the repair and got it done sooner than expected.

Andrea Quarantillo

Great service!! My car was ready EARLIER than their original estimate. The car was fixed perfectly and it was CLEAN. People were so nice!!

Eli Shmidman

I was on a road trip to Toronto and hit a deer on the way. Auto Glass was super helpful and was kind enough to allow my car to stay there till I was able to transport it. R. G. is an extremely nice guy! Can't thank Auto Glass enough. Thank you!!

Oliver Wright

They were quick to help and service my vehicle.

Scott Stenzel

Submitted a claim with insurance company for a cracked windshield. Within minutes I had a call from Adam. He was courteous and knowledgable. I had an appointment for that same day. What great service!!! Dropped off car and got a call a few hours later that it was done. Picked it up, no paperwork needed. Fast great service. Windshield looked awesome, staff was awesome, happy customer. I have never had something like this go so smoothly. I found my new auto body shop.

Robert Gwozdek

Had to get car photographed for new insurance. Took information down and forwarded. They did all the legwork

Shabneez Sadruddin

Excellent and timely mobile service with friendly technicians. Highly recommend to anyone who needs a windshield replacement!

Derek Siefer

This company, employee- Carter A. specifically, is going the extra mile for me and getting the right window, the first time. After having a horrendous experience with SAFELITE- 2 reschedules and not contacting me to reconfirm an appointment, I'm happy to say Allstate couldn't have set me up with a better company. Carter knew Safelite didn't bring the right windshield, even after Safelite initially rescheduled me because 'all our service techs called off today'. It should be an auto glass company's priority to bring the right window for the job and that's exactly what I'm finding with Auto Glass WNY. Carter went above and beyond to identify why the window wasn't correct when Safelite came out, so the same issue didn't happen again, turns out I need a fancy windshield you can only get from the dealer. This fancy windshield should NOT be an issue for a major company such as Safelite, apparently it is for them, but not for Auto Glass WNY! I cannot say enough about Carter's professionalism, attention to detail, and the overall outstanding quality of his customer service. Thank you Carter, and Auto Glass WNY for taking my headache away.