Open Monday – Friday 8:00am-5:00pm | Saturdays- 8:00am- Noon

3766 Sheridan Dr.
Amherst, NY 14226

5895 Transit Rd.
Clarence NY 14031

5967 Robinson Rd
Lockport, NY 14094

Niagara Falls
2200 Military Rd.
Niagara Falls, NY

West Amherst
2753 Niagara Falls Blvd.
West Amherst, NY

Insurance Assistance

content_insurance_iStock_000017616626XSmall.jpgRemember it’s your car…. your claim… your choice where you have your vehicle repaired.

Most individuals are not familiar with the insurance claim process. Our friendly, knowledgeable staff work with all insurance companies on a day to day basis and are more than happy to assist you with your insurance claim.

At our Auto Collision & Glass centers we are familiar with the collision and glass claim process, we work as a liaison between you, and the insurance company. We are hassle free- one stop collision centers, handling everything from:

  • Having your vehicle towed if non drivable to one of our collision centers
  • Write a free estimate while you wait- no appointment needed.
  • Provide a clean, comfortable atmosphere while you wait.
  • Negotiate the repair estimate with the insurance company, including any supplements.
  • Direct billing the insurance company.
  • Providing alternative transportation such as rental car assistance, a replacement vehicle, or our concierge service while your vehicle is being repaired.
  • Communicate with you the customer, throughout the repair process.
  • Contact you when you vehicle is ready to be picked up
  • Answer any questions you have during and after any of your services at one of our Auto Collision & Glass centers.

If you have already made a claim, REMEMBER IT IS YOUR CAR…..YOUR CLAIM…YOUR CHOICE where you have the vehicle repaired. No matter what collision center you choose, the center will warranty your repairs and work with any and all insurance companies on your behalf.